Legal

• ★ Terms and Conditions
• Privacy Notice

River Flow Data

• Can I automate a download for multiple sites?
• Can I download the data?
• Will you be adding other types of data in the future?
• Why does the website use Greenwich Mean Time (GMT) rather than British Summer Time (BST)?
• Why are metric measurements used rather than imperial measurements?
• Are you able to show the duration and frequency (return periods) for each site?

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Data Licensing

• Licence conditions
• Is the data issued under an Open Government Licence or Conditional Licence?

Public Registers Online

• I have a query about a licence/permit where do i send it?
• I am unable to search by EWC waste code
• I am unable to search Water Quality exemptions by name
• I am unable to find a permit/registration due to postcode not being found

Survey Data Catalogue

• When/where will you be surveying LIDAR data?
• What is the vertical accuracy of your LIDAR data?
• How do I use LIDAR data / I can't open the LIDAR files I download?
• What projection information is used?
• Is there any data available in my area of interest?
• Can I download large areas of LIDAR data?

Datasets

• ★ How can i access Marine Management Organisation (MMO) datasets?
• What is the Risk of Flooding from Surface Water?
• Water Quality Archive
• How do I get a copy of the Groundwater vulnerability data set?
• How do I get a copy of the Aquifier designation dataset?
• How do I get historic rainfall data?

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Using the Platform

• ★ Defra-body Contractor user type data downloads: Why was my data download request rejected?
• ★ Why was my account registration rejected?
• ★ WMS and WFS links
• ★ How to use the Data Services Platform
• What browsers are supported?

Using the Forum

• ★ How do I submit a Freedom of Information or Subject Access Request?
• ★ How do I register for the forum
• ★ How do I provide feedback or report an issue?