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    How do I track my data order?

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    Data orders exceeding the size and complexity limitations for immediate data download are made available to registered users through a bespoke download link emailed to user directly. To improve the ability to track the progress of an such data orders we have now also implemented the order tracking functionality. 

    Order tracking functionality is available in the 'My Profile' section of the DSP - accessible by clicking on a green button at the top right of the screen, next to registered user name.

    Orders section provides information such as list of orders made to date, including the detail of each order, its status and download link (valid for 30 days from order date). Orders can also be cancelled using functionality available on these pages. 

     

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