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    Why was my account registration rejected?

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    The most likely reason why your registration was rejected was that the user type selected was not appropriate to the organisation you are registering from.

     You will be able to register for an account on the service if you or your organisation falls one of the following categories:

    • Defra-body Staff
      • Employees of Defra, its executive agencies, Environment Agency, Forestry Commission, JNCC, Marine Management Organisation and Natural England.
    • Defra-body Contractor
      • Organisations that are contracted to one of the above Defra bodies. Contractors will only be able to access restricted data for use on contracted projects, following approval by the Defra project manager.
    • PSMA Member
      • Organisations that are members of the Ordnance Survey’s Public Sector Mapping Agreement (excluding the Defra bodies). This includes local authorities and government departments. To check if an organisation is eligible, see here.
    • WFD/CaBA/IDB
      • Partner organisations that are helping the Defra bodies to deliver the Water Framework Directive or Catchment Based Approach projects; and Internal Drainage Boards. This will include rivers trusts, wildlife trusts, and water companies.

    Note that utilities (except water companies) are no longer eligible for a registered account. (Many of the datasets previously available to utilities are no longer restricted.)

    If you are a contractor then you should only register if you are working directly for one of the Defra bodies.  If you are contracted to another organisation, such as a local authority, then we will not be able to approve your account.  The local authority will be able to access the data, which they can sublicense to you as their contractor.  Unfortunately, third-party licence conditions prevent us from sharing data directly with someone else’s contractor.

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