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    General - I have an abstraction licence. Can I use this information?


    Yes this flow information can be used by abstractors to help manage your abstraction. However, the information included in this service does not replace or affect the legal (paper) copy of the licence issued to you. The information must be used for reference only. You must refer to and comply with the licence issued to you. In other words you should continue to use your current monitoring methods to make abstraction decisions. Flow information relevant to your licence will soon be available on view my licence (https://www.gov.uk/guidance/manage-your-water-abstraction-or-impoundment-licences-online). If you would like further information or data please email us at enquiries@environment-agency.gov.uk or phone us on: 03708 506 506 (Monday to Friday, 8am to 6pm).

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